Beam use cases
Beam can power live support, guided onboarding, embedded streaming, product demos, expert sessions, education, live commerce, and device assistance.
Beam helps customer support teams resolve complex issues faster with live visual assistance. Start secure support sessions from your product, help center, or support dashboard and guide customers in real time with video, screen sharing, and branded assistance tools.
Device support is often difficult because customers struggle to explain what they see. Beam gives device companies a branded way to guide users through setup, pairing, syncing, updates, and troubleshooting with live visual assistance.
Beam helps e-commerce teams turn live video into a branded shopping experience. Host product demos, expert sessions, guided buying consultations, and live launches directly inside your store.
Beam helps education and training platforms deliver live learning without sending students to external video tools. Embed classes, workshops, onboarding sessions, and instructor-led training directly into your own product.
Beam helps marketplaces keep expert sessions inside their own platform. Let advisors, coaches, consultants, technicians, tutors, agents, and specialists run live sessions without moving users to external meeting tools.
Give customers real-time help, demos, training, and live experiences without sending them to another platform.